Returns & Exchanges
At Tapper's Jewelry, we want you to be absolutely delighted with your purchase. If you are not completely satisfied, we offer a 30-day return policy for most items in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Package Your Item
Securely place your jewelry in its original designer packaging, including all certificates, warranty cards, and appraisals that accompanied the piece.
- 3.Ship with Insurance
Affix the provided prepaid shipping label to your package and drop it off at an authorized carrier location; all returns must be fully insured during transit.
- 4.Quality Inspection & Refund
Once our master jewelers verify the condition of the returned item, we will process your refund to the original payment method within 7-10 business days.